It’s something of a common misconception that calling in IT support frequently and having them attend your site often is good service. If your systems are properly maintained, you should only have to call for assistance very occasionally. Our solutions provide this. Our goal is to increase your productivity by making your technology work for you, rather than against you.
Our tailored support and maintenance packages are cost effective and flexible. We provide in-house service at a fraction of the cost of hiring your own IT personnel. We are happy to support existing IT staff and/or take control of the administration and management of your whole network.
Obviously it’s not possible to guarantee there won’t ever be a glitch or IT issue but in the event of a failure you can contact us and we will respond, 24 hours a day, 7 days a week. Should disaster strike, our emergency response is such that we will arrange to have one of our engineers onsite within 2 hours, if it’s not possible to resolve the issue remotely (it usually is and we can normally resolve things much faster this way).
Our experienced Microsoft systems engineers will provide detailed reports of the work carried out and we’re happy to explain in layman’s terms so you know where your money is going.